Terms and Conditions

This is a translation for your convenience. Only the German version of these terms is legally binding.

The statutory general terms and conditions apply.

Cancellation Rules

In addition to the legal regulations, the following cancellation rules apply.

The cancellation of an order must be made in writing.

In the event of withdrawal from the agreed contract, cancellation costs are incurred

1. If the withdrawal takes place more than 6 weeks before the date of our service provision (according to offer), cancellation costs of 50% of the order volume are incurred.
2. If the withdrawal occurs less than 6 weeks but more than 14 weekdays before the date of the service provision (according to offer), 75% of the order volume are incurred.
3. If the withdrawal takes place less than 14 days before the date of the service provision (according to the offer), the full remuneration is to be paid in accordance with our offer.